FAQ
Candles: Ingredients & Burn Time
Our candles are hand-poured using a premium paraffin/soy wax blend, quality fragrance oils, and cotton wicks. Our 12 oz candles provide approximately 30 hours of burn time with proper care.
Candle Care
Trim the wick to ¼ inch before each burn. Allow a full melt pool to form, especially on the first burn, and always place your candle on a heat-safe surface away from drafts or anything flammable.
Gift Packaging
Yes. Our candles arrive in signature packaging, and curated gift sets are also available for special occasions.
Shipping & Free Shipping
We currently ship throughout the U.S. Orders are typically processed and shipped within 3–5 business days. U.S. orders of $75 or more ship free.
Tracking & Delivery Issues
Tracking information is emailed once your order ships. If tracking hasn’t updated for several days, or your order arrives damaged or incorrect, contact us and we’ll help make it right.
Returns & Exchanges
Unused, unopened items may be returned within 30 days in their original condition. To begin a return or exchange, contact us and we’ll help with the next steps.
Wholesale & Bulk Orders
Yes. We offer wholesale and bulk ordering options, including corporate gifting. Shop our wholesale collection or contact us for custom order inquiries.